LogoMarkCreated with Sketch.Sign InSign Up

Postmates COVID-19 Resources

Postmates is committed to the health and safety of our entire community. Navigating these uncertain times is challenging – we’ve done our best to make it easy to find the resources you told us you needed most.

Financial Assistance Support

In response to Covid-19, the federal government has introduced multiple financial assistance programs which may be available to you during this stressful time. Additionally, we’ve created a fund to help with co-pays, wellness expenses, and more.

Pandemic Unemployment Assistance
Under the recently enacted CARES Act , as an independent contractor, you are now eligible to apply for unemployment insurance payments if you are not able to work as a direct result of Covid-19.
Learn More
Small Business Loans
Small businesses, including independent contractors, can apply for new Covid-related relief loans from the federal government. Postmates is offering resources to help you better understand and navigate the process.
Learn More

Fleet Relief Fund

The Fleet Relief Fund was created to provide members of our Fleet with a relief credit to be used for health expenses such as co-pays or wellness products. Additionally, physician-confirmed cases of COVID-19 are eligible for 14 days of financial support compensation

Read More

Family and Childcare Assistance Program

Postmates will provide emergency family care financial relief through a new policy allowing workers to earn a stipend, even if they need to remain at home to take care of a loved one – and not worry about losing income.

Postmates reserves the right to amend at any time, with or without notice, our policies regarding the FRF, including availability, eligibility, and benefits provided.

Learn More


Healthcare is personal – and there’s no one size fits all approach to your wellness. We’ve identified a range of partners that provide telemedicine options, Covid-19 assessments, mental health offerings, and more – so you’re able to make the best decision when it comes to your health.

Free Coronavirus Telehealth Assessment for those who think they may be experiencing signs or symptoms of the novel coronavirus (COVID-19).

Learn More

Online consultations and home delivery of testing kits and medications for sensitive healthcare needs.

Learn More

Always see your cost upfront and never receive a surprise bill after your visit. Enter the code STRIDE for an eligible discount of $25.

Learn More

With the rise of COVID-19 and unemployment, you may be eligible to enroll in a Special Enrollment Period for 2020 health coverage.

Learn More

Mindfulness and meditation app for stress, anxiety, sleep, focus, fitness, and more.

Learn More

Minimize your medical expenses with a free health savings account from Starship. If your health plan qualifies, enroll for free.

Learn More

Upward Mobility and Education

In response to Covid-19 we are introducing new ways to learn a new skill, advance your education, and enhance your career in these uncertain times – all virtually.

edX is an online learning destination offering high quality certificate courses from the world’s best universities and institutions to learners anywhere and anytime.
Learn More
Virtual Career Advising
We’ve partnered with leaders in workforce development to give you access to virtual career advising, expert career guidance, and workshops.
Learn More

New Dropoff Options

Customers can now choose to have their delivery left outside their front door. This means that all you have to do is leave the items at the door and take a photo of the delivery to complete the dropoff.

OSHA Guidance

  • Do not touch your face with your gloves on
  • Do not dispose of face masks and gloves in toilets; properly dispose of them in the in a trash bin
  • If a merchant has social distancing signage on the floor (i.e. masking tape) please make sure to adhere to it
  • Be sure to follow the customers' preferences: if the order is for a non-contact delivery or there are specific notes to leave the items in a particular place, please follow those instructions
Read More

CDC Guidance

How does Covid-19 spread?

en-US/marketing/landing/glyph/plusCreated with Sketch.

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).The best way to prevent illness is to avoid being exposed to this virus. The virus is thought to spread mainly from person-to-person. Between people who are in close contact with one another (within about 6 feet). Through respiratory droplets produced when an infected person coughs, sneezes or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

Learn more

Should I wear a face mask?

en-US/marketing/landing/glyph/plusCreated with Sketch.

CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. CDC also advises the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. As always, follow guidance from local authorities. We’ve started providing face masks free of charge in markets with the highest need. This program will be expanding over time as we work with suppliers to secure more facemasks.

Make your own

What is social distancing?

en-US/marketing/landing/glyph/plusCreated with Sketch.

Social distancing, also called “physical distancing,” means keeping space between yourself and other people outside of your home. To practice social or physical distancing: Stay at least 6 feet (2 meters) from other people Do not gather in groups Stay out of crowded places and avoid mass gatherings Always follow guidance from local authorities.

Learn more

Don’t see what you’re looking for? We’re all ears.

Contact Us
  • Order Delivery
  • About
  • Careers
  • Blog
  • Press
  • Unlimited
  • Support