Postmates COVID-19 Resources
Financial Assistance Support
In response to Covid-19, the federal government has introduced multiple financial assistance programs which may be available to you during this stressful time. Additionally, we’ve created a fund to help with co-pays, wellness expenses, and more.
Fleet Relief Fund
The Fleet Relief Fund was created to provide members of our Fleet with a relief credit to be used for health expenses such as co-pays or wellness products. Additionally, physician-confirmed cases of COVID-19 are eligible for 14 days of financial support compensation
Read MoreFamily and Childcare Assistance Program
Postmates will provide emergency family care financial relief through a new policy allowing workers to earn a stipend, even if they need to remain at home to take care of a loved one – and not worry about losing income.
Postmates reserves the right to amend at any time, with or without notice, our policies regarding the FRF, including availability, eligibility, and benefits provided.
Learn MoreHealthcare
Healthcare is personal – and there’s no one size fits all approach to your wellness. We’ve identified a range of partners that provide telemedicine options, Covid-19 assessments, mental health offerings, and more – so you’re able to make the best decision when it comes to your health.
Free Coronavirus Telehealth Assessment for those who think they may be experiencing signs or symptoms of the novel coronavirus (COVID-19).
Learn MoreOnline consultations and home delivery of testing kits and medications for sensitive healthcare needs.
Learn MoreAlways see your cost upfront and never receive a surprise bill after your visit. Enter the code STRIDE for an eligible discount of $25.
Learn MoreWith the rise of COVID-19 and unemployment, you may be eligible to enroll in a Special Enrollment Period for 2020 health coverage.
Learn MoreMinimize your medical expenses with a free health savings account from Starship. If your health plan qualifies, enroll for free.
Learn MoreUpward Mobility and Education
In response to Covid-19 we are introducing new ways to learn a new skill, advance your education, and enhance your career in these uncertain times – all virtually.
New Dropoff Options
Customers can now choose to have their delivery left outside their front door. This means that all you have to do is leave the items at the door and take a photo of the delivery to complete the dropoff.
OSHA Guidance
- Do not touch your face with your gloves on
- Do not dispose of face masks and gloves in toilets; properly dispose of them in the in a trash bin
- If a merchant has social distancing signage on the floor (i.e. masking tape) please make sure to adhere to it
- Be sure to follow the customers' preferences: if the order is for a non-contact delivery or there are specific notes to leave the items in a particular place, please follow those instructions